As an organization primarily offering adult content, 3dxhub wholly understands the need for discretion when handling users data. We record and store only a small amount of identifying data from users’ visiting and using our website, and have outlined the ways in which we do so below. The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website, get in contact with us, use or buy our services. The term “personal data” comprises all data that can be used to personally identify you.
Who we are / Contact information
How we process your data
We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.
Server Log Files
When you use our website we automatically collect and store information in so-called server log files, which your browser communicates to us automatically. The information comprises:
• The type and version of browser used
• The used operating system
• Referrer URL
• The hostname of the accessing computer
• The time of the server inquiry
• The IP address
• This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. We have a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
Users have the option of creating user accounts on the site which stores a username, password, and email address, as well as additional, optional personal information. This information is collected and stored for the purpose of allowing users to submit, edit, and publish content on the site. All users can see, edit, or delete their personal information at any time (except they cannot change their username) by logging into their user profile at https://www.3dxhub.com/wp-admin. Website administrators can also see and edit the information in a user profile. These data are processed on the basis of Art. 6 Sect. 1 lit. b GDPR for the fulfillment of a contract or is required for the performance of pre-contractual measures. User accounts and their contents are usually retained until you delete your account.
Requests via Contact Form, E-Mail, etc.
If you submit a contact form through our website, the name and email address you provide, as well as the contents of the message, are stored on our servers. You may also send us an e-mail or reach us via other ways if proposed on our website. These data provided by you therein are processed on the basis of Art. 6 Sect. 1 lit. b GDPR for the fulfillment of a contract or is required for the performance of pre-contractual measures. Customer service tickets are retained for up to 10 years unless deletion is requested earlier by the user. Job applications and user submitted content are retained for 2 years unless deletion is requested earlier by the user.
If you subscribe to one of our mailing lists, you may receive marketing emails from us. We only send emails to users who have explicitly signed up to do so, either through a subscription window on our site, or as an option at the end of a product purchase. Once signed up, we will store your email address for the purpose of providing you updates, marketing, and entry into website giveaways. When a users subscribes to our newsletter a subscriber profile is created automatically which tracks if you open an email, or clicks a link in the email. 3dxhub staff can view individual subscriber profiles, and uses an aggregated report of all records to gauge the success of a newsletter marketing campaign. The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link in the newsletter. Your respective data be retained until you unsubscribe from our mailing lists.
eCommerce and payment service providers
If you decide to purchase content provided on our website we process and share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments. The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.
We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6 Sect. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment transaction (Art. 6 Sect. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 Sect. 1 lit. a GDPR is the legal basis for data processing; consent may be revoked at any time for the future. Your respective data be retained for up to 10 years as required by tax and commercial law.
We use the following payment services / payment service providers within the scope of this website:
Cookies including Analytical Tools
Like most sites, 3dxhub.com uses a number of “cookies” to collect data from you or save information to your computer. We save your Cookie-Preferences for 30 Days. You can always change your preferences by clicking on the "Cookies" link in the Footer of the webpage. You can find detailed information on the cookies we use and adapt your cookie-settings directly in our cookie consent tool which you find when accessing our website. We use Google Analytics as well, please find more info here: https://policies.google.com/technologies/partner-sites
Who we share your data with
We only share data with third party as far as it is necessary to provide you a fluent and effective service, like external web hosting and payment services. We enter into data processing agreements in order to ensure the safety and legal processing of your data. A full list of our current service partners: www.paymentworld.eu, www.hosteurope.de, www.shopware.com
What rights you have concerning your data
We would furthermore like to inform you that you have the right, at all times, to request information concerning which of your data is processed by us (see Art. 15 of the GDPR for details), the right to have your data corrected or erased (see Art. 16 of the GDPR for details), the right to restrict the processing of your data (see Art. 18 of the GDPR for details), the right to object to the processing of your data (see Art. 21 of the GDPR for details), and the right to data portability (see Art. 20 of the GDPR for details).
If we process your data on the basis of your consent, you have the right to withdraw your consent at any time. Your withdrawal of consent will not affect the lawfulness of the data processing that was conducted prior to the withdrawal (Art. 7 Sect. 3 GDPR).
You can effect your rights by contacting us under the contact information provided above, preferrably by sending a request via email to info(at)3dxhub.com.
If, contrary to expectations and despite our obligation to process your data lawfully, your right to the lawful processing of your data is violated, please inform us of your concerns under the contact information provided above so that we can resolve the issue. You also have the right, however, to file a complaint with the Data Protection Authority in your country of residence or work.